Last updated: February 10, 2025
Who we are
This privacy notice for Siya Coffee LLC (“we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
- Visit our website at siyacoffee.com
- Engage with us in other related ways, including sales, marketing, or events
What Personal Data We Collect and Why
We collect personal data to provide and improve our services. The types of data we collect include:
- Contact Information: Name, email, phone number, and address when you contact us, sign up for services, or place an order.
- Transaction Data: Payment details and purchase history to process orders and provide customer support.
- Technical Data: Cookies, IP addresses, and analytics to enhance website performance and user experience.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. By using our site, you consent to our use of cookies. You can adjust cookie settings in your browser.
Who We Share Your Data With
We may share personal data with third-party service providers to facilitate our business operations. These include:
- Payment Processors: To handle transactions securely.
- Cloud Storage Providers: For data security and accessibility.
- Marketing Tools: To improve customer engagement and communication.
All third-party partners are required to comply with privacy protection regulations.
How Long We Retain Your Data
We retain personal data only as long as necessary for the purposes outlined in this policy:
- Contact Form Submissions: Retained for six months.
- Analytics Records: Retained for one year.
- Customer Purchase Records: Retained for ten years.
Your Data Rights
You have the right to:
- Request access to your personal data.
- Request correction or deletion of your data.
- Opt out of marketing communications.
To exercise these rights, contact us at privacy@siyacoffee.com.
Contact Information
For privacy-related concerns, contact us at: